Service Quality

IJMMR                     Volume 1, Issue 1 (December, 2010)          ISSN 2229?6883  process QUALITY IN TELECOM SECTOR - A STUDY OF TELECOM SERVICE PROVIDERS OF CHANDIGARH, PANCHKULA AND MOHALI Dr Sandhya Joshi, Assistant Professor, Graphic Era University, Dehradun Parveen Khurana, Associate Professor, Department of Commerce, M L N College, Yamunanagar (Haryana) Shashi Khurana, Associate Professor, Department of Commerce, S M S Khalsa Labhana, Girls College, Barara-Ambala (Haryana) Abstract Telecom landscape has witnessed a major set up after 1996 with the advent of new technologies and is taking the lead in the grocery store place. Increasing data communication speeds and decreasing appeal for transmitting digital information demand led to big market penetration rates for broadband communications and colligate Internet applications, thus effectively transforming the traditional telecom exertion structure. This transformation of telecom industry has enabled organizations in other industries to exact new management infrastructures with more IT based applications like first step Resource Planning (ERP), Supply Chain Management (SCM) and guest Relationship Management (CRM), which are fundamentally driven by new telecom technologies.

Internet technology along with telecom technologies is playing a big role in facilitating the transformation, in other words digitization, of several industries. . The telecom services have been recognized the world-over as an important tool for socioeconomic cultivation for a nation and hence telecom infrastructure is interact as a crucial factor to realize the socio-economic objectives in India. Accordingly, the Department of Telecom has been formulating developmental policies for the accelerated growth of the telecom services. The Indian Telecom sector is passing through a dynamic transitional phase, as it is clearly undergoing the operation of market forces of demand and supply. The sovereignty of consumers is quite... If you want to get a undecomposed essay, order it on our website: Ordercustompaper.com

Ordercustompaper.com is a professional essay writing service at which you can buy essays on any topics and disciplines! All custom essays are written by professional writers!